Companies

Truecaller built its scam database screening calls, and now it will check links and messages as well

The caller ID company has put its scam data on a free website, starting in India, and South Africa's banking crime figures show the kind of scam it is built for.

Truecaller built its scam database screening calls, and now it will check links and messages as well

A message lands with a shortened link, or a caller says they are phoning from your bank. Truecaller wants to be the thing you check before you tap or say yes. On Sunday the Swedish company launched Scam Checker, a free service on the web and on Android: paste in a phone number, a link or a whole message, and it tells you whether that has been flagged as fraud.

The clever part is what it does with links. A shortened link hides where it really goes, so Scam Checker expands it, follows any redirects to the final page, and checks that page against Truecaller's own risk database and other fraud signals. For phone numbers it pulls up reports from ScamFeed, Truecaller's user community, and nobody needs an account to see whether a number or link comes back safe or as potential fraud. The name behind a number still needs the app and a sign-in. The site also works as a searchable library of scams, built from posts by people who have run into them.

Truecaller has plenty of data to put behind it. It spent more than a decade building a caller ID business that now serves over 500 million users, and scams, meanwhile, have spread from calls into texts, messaging apps and web links.

It also has reason to look beyond caller ID. In India, its biggest market, mobile operators are rolling out a government-backed service that shows the caller's name, and Apple and Google have added caller identification and spam protection of their own.

A banking crime problem that starts with people

South Africa is not on the launch list yet, but it has exactly the kind of problem this is aimed at. SABRIC, the banking industry's crime statistics centre, says South Africans lost R2.4 billion to digital banking crime in 2025, across 110,074 reported incidents. That is about R21,865 a case. Reported losses have more than doubled since 2023, and rose by more than a quarter in the last year alone.

Most of it did not involve breaking into anything. SABRIC says most digital banking crime is driven by manipulating customers rather than attacking the banks' systems. Criminals pose as someone they are not, phone their targets, send false payment instructions or get people to install remote-access software, and talk them into handing over details or approving payments themselves. Banking apps accounted for about 89% of the cases, and AI is making the scams harder to spot, with more convincing messages, voices, images and videos.

SABRIC tells customers to stop before acting on anything unusual and to verify it independently, through official channels. Its warning signs include calls or messages that suddenly create urgency, requests for PINs or one-time passwords, and instructions to move money to a "safe account". A free check on a number or a link is built for exactly that pause.

For now the launch is India's, and Africa sits further down Truecaller's expansion list.

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