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# Chery calls back almost 24,000 vehicles while the consumer watchdog probes recalls it allegedly never reported
- URL: https://www.businessbagel.com/chery-recalls-almost-24000-vehicles-ncc-probe/
- Published: 2026-11-12T02:45:00.000Z
- Updated: 2026-11-12T02:44:59.000Z
- Description: The recall covers Tiggo 4, Omoda C5 and Tiggo 8 Pro Max models, and repairs will be done free of charge.
- Author: Christian Maidman
- Tags: Companies, Business Bagel News

Chery has announced a recall of almost 24,000 vehicles in South Africa, affecting certain Tiggo 4, Omoda C5 and Tiggo 8 Pro Max 2.0 models. The National Consumer Commission (NCC), which published the recall notice, puts the exact total at 23,667 vehicles. The vehicles were sold across the country. Chery is a Chinese carmaker that has made major inroads in the local market in recent years, and Omoda is one of its sub-brands.

## What's wrong with the cars

There are two separate problems. The biggest batch is 17,508 Tiggo 4 vehicles sold between October 2023 and March 2024, which may have welding irregularities at the rear axle sleeve. That could cause the rear axle to dislodge and the rear suspension to collapse. The same welding problem affects 2,685 Omoda C5s. Separately, in 3,474 Tiggo 8 Pro Max 2.0s made from 20 May 2026, the front brake pipe can rub against the turbocharger, causing wear and possible brake-fluid leaks. The NCC warns that this could reduce braking performance and increase stopping distances, potentially resulting in a collision, serious injury or death.

Chery stresses that the recall is precautionary, and that being included doesn't mean every vehicle has a defective rear axle. It says the issue may affect the weld between the rear axle's trailing arm and sleeve, and that in extreme and rare cases the weld could fail, affecting wheel control. Authorised dealers will inspect affected cars and replace the complete rear axle where necessary, and the NCC says all remedial work will be done at no cost to the owner.

## The twist

But there's another issue brewing. Recall guidelines under the Consumer Protection Act require suppliers to notify the NCC in writing. In October, the NCC opened a separate investigation into allegations that Chery recalled certain vehicles without informing it, and that investigation is ongoing. Acting commissioner Hardin Ratshisusu used the latest notice to urge owners to respond, and to remind suppliers that they must report recalls promptly. According to News24, Chery says it briefed its dealerships and emailed the NCC, but acknowledged that it hadn't told consumers directly. For owners, the practical step is simple: check with a Chery dealer whether your vehicle is affected.